Inbox Help

How do I hide a service from search when I’m away?

The Away setting mode on your account allows you to take a break from your sitting and walking one or more services you provide on Rover. When you turn on activate this Away setting mode, you won't be visible in search results for that service. This setting is useful when you're unable to respond to requests from new pet owners—like during a well-deserved vacation.

 

Here's how to manage these settings:

1. Sign in to your Rover account, then click here to get to the service management page.

2. Select each service you want to manage, then use the toggle button to set yourself as Away. Note: Past pet owners can still rebook with you when you’re set to Away. To completely hide this service from new and existing repeat pet owners, tap the toggle icon next to the Active setting.  

3. Scroll down and select Save

 

Additional information 

Keep in mind that if you frequently don't book requests you receive for days you're available, some of your services may be automatically set to Away mode. This is why it's important to keep your calendar up to date. To learn more about keeping your profile and services active, visit this article from the Rover Blog.

 

Related Articles

How do I manage my calendar?

How do I change my availability and the number of dogs I can sit?

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