Inbox Help

How do I update my phone number?

Whether you're a dog owner or a sitter, keeping your contact info up-to-date is important and easy to do. Within your Rover account you can add a primary/default phone number, additional phone numbers, and an emergency contact number.

In this article, we'll go over how to:

 

Edit Your Primary/Default Number and Additional Phone Numbers:

1. Navigate to your profile by selecting your name in the upper right corner of your screen. Select Profile.

2. Under 'Account info', select Update.

3. Select Phone Numbers.

4. Select Add Phone.

5. Select country, enter your number and select Add a Phone.

6. Select Verify. Choose whether you’d like to receive your verification code via call or text (Note: This just confirms that we got your number right and that it's yours).

7. Once you have your verification code, enter it and select Verify.

Tips:

  • If you'd like the new phone number to be your default, select Make Default.
  • To delete a phone number, simply select Delete.

 Edit Your Emergency Contact Number:

1. Navigate to your profile by selecting your name in the upper right corner of your screen. Select Profile.

2. Under 'Account info', select Update.

3. At the bottom of the basic information form, enter your emergency contact’s name and phone number (Note: You can also add any members of your household who are authorised to speak to Rover in case of an emergency).

4. Select Save.

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