Inbox Help

How do I use promo codes and gift cards?

Great, you’ve got a coupon! Let’s get you started. Coupons and promo codes are all applied during the payment step of booking a service. You'll see the screen below when it's time to enter and redeem your code:

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Add a Promo code to Your Account

Promo codes can also be added to your account to use later. Here’s how:

1. Navigate to your dashboard by selecting your name in the upper right corner of the screen. Select Dashboard.

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2. Under Rover Balance, select Apply Promo Code.

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3. Enter your promotional code. Select Redeem

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A couple of things to keep in mind:

  • Even if you’re paying exclusively through a promotional offer, Rover requires that you enter your credit card information. This just verifies that you’re a real person when you book. But don’t worry, your credit card will not be charged if the promotion covers the entire cost of the booking.
  • Most promotions and offers are for new Rover dog owners only, and there’s a limit of one per household.
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