Rover was founded on the belief that everyone should have the opportunity to experience the unconditional love of a pet. That’s why we work tirelessly to offer services that make safety a top priority for our community.
RoverProtect is our commitment to safety, and it’s free for all pet care booked on Rover. This includes:
- Identity verification checks for every sitter and dog walker and detailed sitter profiles with verified reviews by pet owners like you.
- The Rover Guarantee for every service booked.
- A world-class support team.
- On-platform messaging and photo-sharing.
- Safe, secure, and convenient online payments.
- Ongoing resources to support safer pet care experiences on Rover.
Learn more about RoverProtect here.
If you have a health or safety concern related to a Rover service, we're here for you at +44 808 169 8525.