Inbox Help

How do I verify my identity?

All sitters are required to complete identity verification through our verification partner, Onfido.  To verify your identity, you’ll be prompted to:

  • Upload a government issue ID such as a passport, driver’s license, etc.
  • Take a photo of your face using your computer’s camera, or upload a clear photo of your face from your computer.

Once your identity is verified, your sitter profile will be reviewed by our sitter team within 5 business days.

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