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What are peak rates and how do I manage them?

Holidays are a busy time for everyone, sitters and pet parents alike. That’s why you have the ability to raise your rates for services throughout the peak season. 

In this article, we’ll cover the following topics:

2020 Peak dates

How peak rates work

Strategies for setting peak rates

2020 Peak dates

  • 10th April - 14th April 2020 (Easter)
  • 23rd May - 26th May 2020 (Spring Bank Holiday)
  • 31st July - 24th August 2020 (Summer peak)
  • 25th December 2020 - 4th January 2021 (Christmas and New Year)

How peak rates work 

If a booking includes dates within a peak period, your peak rates will be applied to the first dog in the booking for the entire booking.

For example, the peak period for Christmas and New Year is 25th December - 4th January. Let's say you receive a house sitting request from 23rd-26th December for two dogs. Since the booking overlaps with this peak period, the peak rate would apply to the first dog for all three nights.

For more information about managing/enabling add-on rates, visit this article.

Tip: You can also set a custom price for specific pet owners during the peak season by editing the booking request. For step-by-step instructions on how to do this, check out this article

Strategies for setting peak rates

  • Check out the peak pricing of other sitters in your area to help you determine what your peak rate should be.

  • We’ve noticed that generally, sitters tend to set their peak rates 10-20% above their standard rates.

  • Apply peak rates when they make sense for you. If you notice different trends or spikes in demand during other holidays that Rover hasn't listed above, you're welcome to apply peak rates for those periods.

  • If you don't want to set a peak rate, simply leave the rate blank and Rover will use your normal service rate for peak bookings instead. 
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