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What are holiday rates and how do I manage them?

Holidays are a busy time for everyone, sitters and pet parents alike. That’s why you have the ability to raise your rates for services throughout the holiday season. 

In this article, we’ll cover the following topics:

U.K. holiday dates

How holiday rates work

Strategies for setting holiday rates

U.K. holiday dates

If you have holiday rates enabled on your account, then those rates will be applied to bookings that take place between 20th December - 1st January.

How holiday rates work 

If a booking includes dates within a holiday period, your holiday rates will be applied to the first dog in the booking for the entire booking.

For example, the holiday period for Christmas and New Year’s Day is 20th December - 1st January. Let's say you receive a house sitting request from 18th-20th December for two dogs. Since the booking overlaps with this holiday period, the holiday rate would apply to the first dog for all three nights.

For more information about managing/enabling add-on rates, visit this article.

Tip: You can also set a custom price for specific clients during the holiday season by editing the booking request. For step-by-step instructions on how to do this, check out this article

Strategies for setting holiday rates

  • Check out the holiday pricing of other sitters in your area to help you determine what your holiday rate should be.

  • We’ve noticed that generally, sitters tend to set their holiday rates 10-20% above their standard rates.

  • Apply holiday rates when they make sense for your business. If you notice different trends or spikes in demand during other holidays that Rover hasn't listed above, you're welcome to apply holiday rates for those periods.

  • If you don't want to set a holiday rate, simply leave the rate blank and Rover will use your normal service rate for holiday bookings instead. 
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