Sitter
Getting Started
- How do I become a pet sitter or dog walker on Rover?
- Why should I become a pet sitter or dog walker on Rover?
- How long will it take Rover to review my profile?
- Is my sitter profile approved?
- How do I verify my identity?
- What are the service fees?
My Profile and Services
- How do I edit my sitter profile?
- How do I manage my calendar?
- How do I change my account email address?
- How do I update my address?
- How do I add and edit photos on my profile?
- How do I manage my notification settings?
Running My Business
- How do I manage my inbox?
- How do I manage my cancellation policy?
- What are Rover phone numbers and how do I use them?
- Why is calendar accuracy so important?
- What are the sitter cancellation policies?
- Why is managing my inbox important?
Booking and Meet & Greets
- How do I book with an owner or create a repeat booking?
- How do I edit stay dates and price?
- How do I modify a booking?
- What if I need to cancel a booking?
- How do I extend a service for an owner?
- How do I create a Meet & Greet?
Payments
- How do I get paid for bookings, and when?
- How do I edit my rates?
- How do I offer a partial refund if I accidentally overcharge?
- What are the sitter cancellation policies?
- How do automatic payments work?
- How do I review my payments from my Rover bookings?
Trust and Safety
- What if there's an emergency?
- What do I do if I have concerns about the well-being of a dog in my care?
- How can I have a safe, stress-free stay?
- What do sitters need to know about the Rover Guarantee?
- What if a client wants to pay me directly, not through the Rover site?
- Why should I pay and communicate through Rover?