Sitter
Getting Started
- How do I become a cat sitter on Rover?
- How do I become a pet sitter or dog walker on Rover?
- Why should I become a pet sitter or dog walker on Rover?
- How long will it take Rover to review my profile?
- Is my sitter profile approved?
- How do I verify my identity?
My Profile and Services
- How do I edit my sitter profile?
- How do I manage my calendar?
- How do I change my account email address?
- How do I update my address?
- How do I add and edit photos on my profile?
- How do I manage my notification settings?
Running My Business
- How do I improve my position in search results?
- How does the dog walking map feature work?
- How do I track bookings in the Rover app?
- What are Rover Cards and how do I send them?
- How do I manage my inbox?
- How do I manage my cancellation policy?
Booking and Meet & Greets
- How do I book with a dog owner or create a repeat booking?
- How do I modify a pending request before booking?
- How do I modify an upcoming booking?
- What if I need to cancel a booking?
- How do I create a Meet & Greet?
- What are the best practices for Meet & Greets?
Payments
Trust and Safety
- What if there's an emergency?
- What do I do if I have concerns about the well-being of a dog in my care?
- How can I have a safe, stress-free stay?
- What do sitters need to know about the Rover Guarantee?
- What if a dog owner wants to pay me directly, not through the Rover site?
- Why should I pay and communicate through Rover?
DogBuddy Migration
- What happened to my calendar availability? How does the Rover calendar work?
- How will I receive payment?
- How do I log in to the Rover website and mobile apps?
- I already had a Rover account apart from my DogBuddy one - what do I do?
- What has happened to my sitter profile?
- What happens to my reviews?