I’m a pet owner
- ★ Why am I getting an error message when I try to add my phone number?
- What web browsers can I use on Rover?
- How do I sign up?
- Is Rover right for my pet?
- How do I unsubscribe from Rover emails?
- What is Rover?
- ★ How do I add, edit or remove a pet profile?
- Can I appeal Rover’s decision to deactivate my account?
- Feedback feature for sitters
- How do I memorialise my pet's profile?
- How do I change my name in my account?
- How do I refer pet owners and earn credit?
- ★ How do I find a sitter or dog walker for my pet?
- How do I find a cat sitter?
- Do you accept cats and other animals?
- How do I choose the right sitter?
- What services do sitters offer?
- How much time does the sitter rate cover?
- ★ How do I contact a sitter or dog walker?
- How do I send a booking request to a pet care provider?
- Will I receive a refund if I cancel a booking?
- What if a sitter or dog walker isn't the right fit?
- Where can I view and manage photos of my pet from past stays?
- Rover and Bright Horizons Partnership
- ★ How much does it cost to book a sitter or dog walker?
- ★ How do I pay for a booking?
- How do I change my payment method for a booking?
- What is Stripe and how does it work for payments?
- Where can I find a receipt for my booking?
- When will I be charged for a service?
- How do I report an issue with a past booking?
- Data Requests from Law Enforcement and Government Authorities
- Keeping your account secure
- What can I do to ensure my pet will be safe?
- What does Rover do to support safety?
- What are the benefits of paying through Rover?