Rover exists to make it easier to have a pet in your life. Running the company, including world-class Rover support, a 24/7 team of trust and safety experts, and an innovative and secure platform used by thousands of pet lovers every day requires ongoing funds. These standard service fees, help allow Rover to operate and continually improve to meet the needs of our growing community. They also cover the Rover Guarantee, a reimbursement program primarily intended to protect pets.
Pet sitters and dog walkers take home 85% of their earnings from each booking.
Pet owners are charged a service fee amounting to 15% of the total booking. The fee cannot exceed £49/booking. This amount is refundable should the booking be cancelled by either the sitter or the owner, in accordance with the sitter’s cancellation policy.