Trust and Safety

• How does the sitter profile review process work?
• What if there's an emergency?
• What do I do if I have concerns about the well-being of a pet in my care?
• How can I have a safe, stress-free stay?
• What do sitters need to know about the Rover Guarantee?
• What if a pet owner wants to pay me directly, not through the Rover site?
• Why should I pay and communicate through Rover?
• How can I keep my Rover account secure?